Customer Requirements Elicitation based on Social Network Service
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Lee, Yoon-Kyu | - |
dc.contributor.author | Kim, Neung-Hoe | - |
dc.contributor.author | Kim, Dohoon | - |
dc.contributor.author | Lee, Dong-hyun | - |
dc.contributor.author | In, Hoh Peter | - |
dc.date.accessioned | 2021-09-07T06:54:24Z | - |
dc.date.available | 2021-09-07T06:54:24Z | - |
dc.date.created | 2021-06-19 | - |
dc.date.issued | 2011-10-31 | - |
dc.identifier.issn | 1976-7277 | - |
dc.identifier.uri | https://scholar.korea.ac.kr/handle/2021.sw.korea/111338 | - |
dc.description.abstract | In the early stages of a software project, it is critical to understand the needs of the customers and elicit their customer requirements. Various requirements elicitation methods have been proposed. However, existing methods still have the limitations such as a limited number of target customers, limited expression of customers' opinions, and difficulty in collecting the customers' opinions continuously. A novel method for eliciting customer requirements is proposed by utilizing a social network service (SNS), which is a shared source of raw information of the customers' needs and opinions. The proposed method is validated to show its effectiveness in overcoming the limitations of existing methods. | - |
dc.language | English | - |
dc.language.iso | en | - |
dc.publisher | KSII-KOR SOC INTERNET INFORMATION | - |
dc.title | Customer Requirements Elicitation based on Social Network Service | - |
dc.type | Article | - |
dc.contributor.affiliatedAuthor | In, Hoh Peter | - |
dc.identifier.doi | 10.3837/tiis.2011.10.003 | - |
dc.identifier.scopusid | 2-s2.0-80355136065 | - |
dc.identifier.wosid | 000296698900003 | - |
dc.identifier.bibliographicCitation | KSII TRANSACTIONS ON INTERNET AND INFORMATION SYSTEMS, v.5, no.10, pp.1733 - 1750 | - |
dc.relation.isPartOf | KSII TRANSACTIONS ON INTERNET AND INFORMATION SYSTEMS | - |
dc.citation.title | KSII TRANSACTIONS ON INTERNET AND INFORMATION SYSTEMS | - |
dc.citation.volume | 5 | - |
dc.citation.number | 10 | - |
dc.citation.startPage | 1733 | - |
dc.citation.endPage | 1750 | - |
dc.type.rims | ART | - |
dc.type.docType | Article | - |
dc.identifier.kciid | ART001635127 | - |
dc.description.journalClass | 1 | - |
dc.description.journalRegisteredClass | scie | - |
dc.description.journalRegisteredClass | scopus | - |
dc.description.journalRegisteredClass | kci | - |
dc.description.journalRegisteredClass | other | - |
dc.relation.journalResearchArea | Computer Science | - |
dc.relation.journalResearchArea | Telecommunications | - |
dc.relation.journalWebOfScienceCategory | Computer Science, Information Systems | - |
dc.relation.journalWebOfScienceCategory | Telecommunications | - |
dc.subject.keywordAuthor | Software engineering | - |
dc.subject.keywordAuthor | customer requirements | - |
dc.subject.keywordAuthor | requirements engineering | - |
dc.subject.keywordAuthor | SNS | - |
dc.subject.keywordAuthor | social network | - |
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.
(02841) 서울특별시 성북구 안암로 14502-3290-1114
COPYRIGHT © 2021 Korea University. All Rights Reserved.
Certain data included herein are derived from the © Web of Science of Clarivate Analytics. All rights reserved.
You may not copy or re-distribute this material in whole or in part without the prior written consent of Clarivate Analytics.