서비스와 물류의 연구동향 파악과 향후 연구방향 제시

Abstract

We included five societies such as IJSIM(International Journal of Service Industry Management), JSM(Journal of Services Marketing), JSR(Journal of Service Research), JOM(Journal of Operations Management) and POM(Production and Operations Management) for service field. We classified 708 research papers published from 2004 to 2007 completely. Meanwhile, we also included five societies such as IJPDLM(International Journal of Physical Distribution & Logistics Management), JSCM(Journal of Supply Chain Management), SCM(Supply Chain Management: An International Journal), JOM(Journal of Operations Management) and POM(Production and Operations Management) and classified 755 research papers published from 2004 to 2007. We used research method, analysis technique, research subject and research content as classification standards.