Detailed Information
Cited 0 time in 
Cited 0 time in 
Cited 0 time in
Metadata Downloads
CTI를 이용한 콜센터 시스템 개발 : 대리운전 시스템
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | 박상성 | - |
| dc.contributor.author | 정원교 | - |
| dc.contributor.author | 신영근 | - |
| dc.contributor.author | 장동식 | - |
| dc.date.accessioned | 2021-09-09T17:47:22Z | - |
| dc.date.available | 2021-09-09T17:47:22Z | - |
| dc.date.created | 2021-06-16 | - |
| dc.date.issued | 2007 | - |
| dc.identifier.issn | 1225-0996 | - |
| dc.identifier.uri | https://scholar.korea.ac.kr/handle/2021.sw.korea/125906 | - |
| dc.publisher | 대한산업공학회 | - |
| dc.title | CTI를 이용한 콜센터 시스템 개발 : 대리운전 시스템 | - |
| dc.title.alternative | Development of a Call Center System using CTI : A Proxy Driving System | - |
| dc.type | Article | - |
| dc.contributor.affiliatedAuthor | 장동식 | - |
| dc.identifier.bibliographicCitation | 산업공학(IE interfaces), v.20, no.3, pp.309 - 314 | - |
| dc.relation.isPartOf | 산업공학(IE interfaces) | - |
| dc.citation.title | 산업공학(IE interfaces) | - |
| dc.citation.volume | 20 | - |
| dc.citation.number | 3 | - |
| dc.citation.startPage | 309 | - |
| dc.citation.endPage | 314 | - |
| dc.type.rims | ART | - |
| dc.identifier.kciid | ART001075234 | - |
| dc.description.journalClass | 2 | - |
| dc.description.journalRegisteredClass | kci | - |
| dc.subject.keywordAuthor | CTI (Computer Telephony Integration) | - |
| dc.subject.keywordAuthor | Call Center | - |
| dc.subject.keywordAuthor | Proxy Driving System | - |
| dc.subject.keywordAuthor | CRM (Customer Relationship Management) | - |
| dc.subject.keywordAuthor | CID (Caller Identify Display) | - |
| dc.subject.keywordAuthor | CTI (Computer Telephony Integration) | - |
| dc.subject.keywordAuthor | Call Center | - |
| dc.subject.keywordAuthor | Proxy Driving System | - |
| dc.subject.keywordAuthor | CRM (Customer Relationship Management) | - |
| dc.subject.keywordAuthor | CID (Caller Identify Display) | - |
- Files in This Item
- There are no files associated with this item.
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.