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Mining the voice of customers using text mining and interpretable machine learning: A case study of Delta Air Lines
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| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | LEE, Hong Chul | - |
| dc.date.accessioned | 2022-04-02T07:41:35Z | - |
| dc.date.available | 2022-04-02T07:41:35Z | - |
| dc.date.created | 2022-04-02 | - |
| dc.date.issued | 2022-01-14 | - |
| dc.identifier.uri | https://scholar.korea.ac.kr/handle/2021.sw.korea/139480 | - |
| dc.publisher | International Conference on Industrial Engineering and Applications (Europe) | - |
| dc.subject | Voice of customers, Text mining, Interpretable machine learning | - |
| dc.title | Mining the voice of customers using text mining and interpretable machine learning: A case study of Delta Air Lines | - |
| dc.title.alternative | 텍스트 마이닝 및 해석 가능한 머신 러닝을 사용한 고객의 소리 마이닝: Delta Air Lines의 사례 연구 | - |
| dc.type | Conference | - |
| dc.contributor.affiliatedAuthor | LEE, Hong Chul | - |
| dc.identifier.bibliographicCitation | 2022 The 9th International Conference on Industrial Engineering and Applications (Europe) | - |
| dc.relation.isPartOf | 2022 The 9th International Conference on Industrial Engineering and Applications (Europe) | - |
| dc.relation.isPartOf | ICIEA 2022 (Europe) | - |
| dc.citation.title | 2022 The 9th International Conference on Industrial Engineering and Applications (Europe) | - |
| dc.citation.conferencePlace | SP | - |
| dc.citation.conferenceDate | 2022-01-12 | - |
| dc.type.rims | CONF | - |
| dc.description.journalClass | 1 | - |
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