Detailed Information
Cited 0 time in 
Cited 0 time in 
Cited 0 time in
Metadata Downloads
Street-Level Bureaucrats' Work Engagement: Can Public Managers' Servant-Leader Orientation Make a Difference?
- Issue Date
- 2021
- Publisher
- SAGE PUBLICATIONS INC
- Keywords
- servant leadership; work engagement; job demands-resources model
- Citation
- PUBLIC PERSONNEL MANAGEMENT, v.50, no.3, pp.307 - 326
- Indexed
- SSCI
SCOPUS
- Journal Title
- PUBLIC PERSONNEL MANAGEMENT
- Volume
- 50
- Number
- 3
- Start Page
- 307
- End Page
- 326
- ISSN
- 0091-0260
- Abstract
- The present study examines the antecedents of street-level bureaucrats' work engagement. In particular, this study investigates whether a work-unit manager's servant-leader orientation may, directly or indirectly, contribute to increasing subordinates' work engagement by shaping employees' resources (i.e., job autonomy, goal specificity, public service motivation [PSM], and organizational trust). Data collected from 416 street-level bureaucrats in Korean local government agencies and the analyzed results show that work-unit managers' servant-leader orientation indirectly influence employees' work engagement by developing employees' positive perceptions and attitudes.
- Files in This Item
- There are no files associated with this item.
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.