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Impact of the Variability in Service QualityImpact of the Variability in Service Quality
- Alternative Title
- Impact of the Variability in Service Quality
- Authors
- Hojung Shin
- Issue Date
- 10-5월-2015
- Publisher
- Production and Operations Management Society
- Citation
- Production and Operations Management Society Annual Conference 2015
- Conference Name
- Production and Operations Management Society Annual Conference 2015
- Place
- US
Washington D.C.
- Conference Date
- 2015-05-08
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