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O2O 비즈니스 기회분석 프레임워크 개발Developing a Framework for Opportunity Analysis of O2O Business

Other Titles
Developing a Framework for Opportunity Analysis of O2O Business
Authors
김재영박승봉
Issue Date
2018
Publisher
한국인터넷전자상거래학회
Keywords
O2O business; transaction cost; involvement; on-off density; opportunity analysis
Citation
인터넷전자상거래연구, v.18, no.1, pp.157 - 172
Indexed
KCI
Journal Title
인터넷전자상거래연구
Volume
18
Number
1
Start Page
157
End Page
172
URI
https://scholar.korea.ac.kr/handle/2021.sw.korea/79650
ISSN
1598-1983
Abstract
The purpose of this study is to develop an analytic framework for O2O business, which is expected to continue to grow. The proposed framework solves the limitations on the usability and purchase decision process in the mobile environment due to the provision of convenient services and the spread of smartphones. We focused on the factors influencing consumers' online and offline channels such as consumer involvement and transaction costs. This paper presents an opportunity analysis framework of O2O business that focuses on transaction cost and on-off density. As a result, this paper provides propositions and models for future research.
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