Stress caused by social media network applications and user responses
- Authors
- Lim, Myung Suh; Choi, Suk Bong
- Issue Date
- 9월-2017
- Publisher
- SPRINGER
- Keywords
- Social Media Network; SNS related stress; Psychological response
- Citation
- MULTIMEDIA TOOLS AND APPLICATIONS, v.76, no.17, pp.17685 - 17698
- Indexed
- SCIE
SCOPUS
- Journal Title
- MULTIMEDIA TOOLS AND APPLICATIONS
- Volume
- 76
- Number
- 17
- Start Page
- 17685
- End Page
- 17698
- URI
- https://scholar.korea.ac.kr/handle/2021.sw.korea/82371
- DOI
- 10.1007/s11042-015-2891-z
- ISSN
- 1380-7501
- Abstract
- This study investigated the effects of stress caused by social media network applications on the psychological and behavioral reactions of users: these included emotional exhaustion, the intention to switch applications, and resistance. We also examined the mediating role played by coping behaviors in these relationships. We analyzed a data from 446 users of Korean Social Network Services (SNSs) including Facebook, Twitter, and Kakao Talk, using a structural equation modeling (SEM) approach. Our findings showed that SNS-related stress increased users' emotional exhaustion, intention to switch, and resistance of user. While both approach coping and avoidance coping reduced emotional exhaustion and resistance, avoidance coping had no significant impact on switching intention. Our results also found that approach coping partially mediated the relationships between SNS-related stress, emotional exhaustion, switching intention, and resistance.
- Files in This Item
- There are no files associated with this item.
- Appears in
Collections - College of Global Business > Global Business in Division of Convergence Business > 1. Journal Articles
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.