Social multimedia network service quality, user satisfaction, and prosumer activity
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Park, Sun-Woo | - |
dc.contributor.author | Cho, Chul-Ho | - |
dc.contributor.author | Choi, Suk Bong | - |
dc.date.accessioned | 2021-09-03T03:27:20Z | - |
dc.date.available | 2021-09-03T03:27:20Z | - |
dc.date.created | 2021-06-16 | - |
dc.date.issued | 2017-08 | - |
dc.identifier.issn | 1380-7501 | - |
dc.identifier.uri | https://scholar.korea.ac.kr/handle/2021.sw.korea/82687 | - |
dc.description.abstract | This study addresses the effects of social multimedia network service quality on user satisfaction and prosumer activity by analyzing data from 400 Korean sports game and event enthusiasts who are social networking service (SNS) users. We also examine the mediating role of value in the relationship between SNS information service quality and prosumer activity. The findings show that trust, interactivity, and search convenience, which are sub-constructs of SNS information service quality, positively influence value and that trust and accuracy are positively associated with user satisfaction. Further, while value has a positive effect on user satisfaction and prosumer activity, user satisfaction has a positive effect on prosumer activity. We also find that value has a partial mediating role in the relationship between SNS information service quality and prosumer activity. In our conclusion, the implications of our findings for future research and practice are discussed. | - |
dc.language | English | - |
dc.language.iso | en | - |
dc.publisher | SPRINGER | - |
dc.subject | WEB SITE SUCCESS | - |
dc.subject | TRUST | - |
dc.subject | MODEL | - |
dc.subject | INTERNET | - |
dc.title | Social multimedia network service quality, user satisfaction, and prosumer activity | - |
dc.type | Article | - |
dc.contributor.affiliatedAuthor | Choi, Suk Bong | - |
dc.identifier.doi | 10.1007/s11042-016-3983-0 | - |
dc.identifier.scopusid | 2-s2.0-84991388167 | - |
dc.identifier.wosid | 000405528500019 | - |
dc.identifier.bibliographicCitation | MULTIMEDIA TOOLS AND APPLICATIONS, v.76, no.16, pp.17213 - 17229 | - |
dc.relation.isPartOf | MULTIMEDIA TOOLS AND APPLICATIONS | - |
dc.citation.title | MULTIMEDIA TOOLS AND APPLICATIONS | - |
dc.citation.volume | 76 | - |
dc.citation.number | 16 | - |
dc.citation.startPage | 17213 | - |
dc.citation.endPage | 17229 | - |
dc.type.rims | ART | - |
dc.type.docType | Article | - |
dc.description.journalClass | 1 | - |
dc.description.journalRegisteredClass | scie | - |
dc.description.journalRegisteredClass | scopus | - |
dc.relation.journalResearchArea | Computer Science | - |
dc.relation.journalResearchArea | Engineering | - |
dc.relation.journalWebOfScienceCategory | Computer Science, Information Systems | - |
dc.relation.journalWebOfScienceCategory | Computer Science, Software Engineering | - |
dc.relation.journalWebOfScienceCategory | Computer Science, Theory & Methods | - |
dc.relation.journalWebOfScienceCategory | Engineering, Electrical & Electronic | - |
dc.subject.keywordPlus | WEB SITE SUCCESS | - |
dc.subject.keywordPlus | TRUST | - |
dc.subject.keywordPlus | MODEL | - |
dc.subject.keywordPlus | INTERNET | - |
dc.subject.keywordAuthor | Social multimedia network service | - |
dc.subject.keywordAuthor | Prosumer activity | - |
dc.subject.keywordAuthor | User satisfaction | - |
dc.subject.keywordAuthor | Sports game and event | - |
Items in ScholarWorks are protected by copyright, with all rights reserved, unless otherwise indicated.
(02841) 서울특별시 성북구 안암로 14502-3290-1114
COPYRIGHT © 2021 Korea University. All Rights Reserved.
Certain data included herein are derived from the © Web of Science of Clarivate Analytics. All rights reserved.
You may not copy or re-distribute this material in whole or in part without the prior written consent of Clarivate Analytics.