오퍼레이션스 성과와 재무성과 간의인과관계에 대한 실증분석

Abstract

While many previous studies investigated the effect of operations performance on financial performance, most studiesconsidered only a few performance indicators and ignored the characteristics of industries. Therefore, this studyintends to analyze the effect of operations performance on financial performance, by selecting a rather comprehensiveoperations performance indicators from firms' financial data. In doing so, we used operating efficiency and supplychain performance indicators for operations performance and a firm's profitability and future value indicators for financialperformance. For the analysis, we collected 544 firms' operations and financial performance data belonging toeight key industries from the 'Forbes Global 2000'. We first analysed the differences in operations and financial performanceamong high, medium and low supply chain performance groups based on the quantitative criteria of Gartner's'Supply Chain Top 25' ranking procedure. Then we analysed the effect of operations performance indicators on financialperformance for both entire industry and individual industries, using multiple regression. Based on the results, weprovided practical insights into key operations performance indicators to focus on and manage in order to improvefinancial performance.