품질, 취향 및 소비자 구매 의도 간의 관계에 있어 온라인 상품 정보의 역할

The Role of Online Product Information in the Relationship between Quality, Preference and Customer’s Purchase Intention

초록

This paper examines how online product information changes the customers’ purchase intention - - s from subjectivity-objectivity dichotomy perspective. Quality and Preference are proposed as product evaluation criteria and their marginal changes with product information differentiation are hypothesized. An experimental survey was conducted to 57 subjects and the hypotheses were partially supported through PLS path comparison method. The study contributes to IS research by proposing a simple and effective product evaluation framework and by abstracting the impact of product information from other factors. Finally, we suggest the utilization of product information with the optimization of the cost-benefit structure between information and purchase intention.

키워드

Product information; customer’s purchase intention; quality; preference; product type; information type; PLS
제목
품질, 취향 및 소비자 구매 의도 간의 관계에 있어 온라인 상품 정보의 역할
제목 (타언어)
The Role of Online Product Information in the Relationship between Quality, Preference and Customer’s Purchase Intention
저자
이정; 이재남
발행일
2009
저널명
한국IT서비스학회지
권
8
호
2
페이지
205 ~ 228