ScholarWorks@Korea University: Yoo, Weon Sang

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Yoo, Weon Sang (유원상)

Korea University Business School (Department of Business Administration)

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Tel 02-3290-2623
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CRM:2||consumer value:2||game theory:2||감정 관련 변수:2||문화적 혁신성:1||emotional labor:1||service industry (SI):1||selfservice:1||서비스 만족:1||전자고객센터:1||econtact center:1||technology loyalty:1||loyalty transfer:1||Stackelberg Game:1||AJ렌터카:1||고객반응:1||서비스실패:1||Advertising industry:1||시장환경:1||Multifaceted Job Satisfaction:1||척도개발:1||emotional labor strategies:1||service satisfaction:1||브랜드 몰입:1||기술신뢰:1||대면적 서비스품질:1||interpersonal service quality:1||trust:1||purchase intention:1||자율지향 소비가치:1||Brand Image:1||유통산업:1||고객만족:1||Internet channel:1||asymmetric manufacturer capabilities:1||Customer equity:1||Demographic characteristics:1||Loyalty program:1||Game Theory:1||Emotive Effort:1||Luxury Brand:1||Managers:1||감정흐름:1||병원이미지:1||경로관리:1||service provision:1||모바일 쇼핑:1||emotion:1||Luxury brand:1||brand image:1||eloyalty:1||esatisfaction:1||소비자 가치:1||기술충성도:1||충성도:1||causerelated marketing:1||Emotional Labor:1||Brand Evaluation:1||Frontline Staffs:1||customer response:1||service failure:1||Global marketing strategy:1||Globalization:1||market conditions:1||Retail Managers:1||Personal Traits:1||Mobile Shopping:1||Consumer Behavior:1||Cultural Innovativeness:1||Scale Development:1||brand awareness:1||Causerelated marketing:1||WOM:1||Purchase intention:1||consumer loyalty:1||Game Leadership:1||Emotive Dissonance:1||demand formulation:1||product line pricing:1||접점 직원:1||렌터카산업:1||service relationship:1||distribution channel management:1||인터넷경로:1||Emotion:1||유통 관리자:1||service efficacy:1||소비자 행동:1||editorial:1||perceived quality:1||brand commitment:1||CSR:1||technology trust:1||attitude:1||Online channel:1||Point redemption:1||Emotional Exhaustion:1||channel coordination:1||channel structure:1||Country of Origin:1||Emotional Flow:1||관리자:1||Rental Car Industry:1||Customer Satisfaction:1||channels of distribution:1||Internet marketing:1||개인적 특성:1||Service Quality:1||Supply chain management:1||셀프서비스:1||Trust:1||충성도 이전:1||Job Satisfaction:1||Job Performance:1||multichannel pricing:1||Retail Industry:1||서비스:1||AJ Rent a Car:1||Service Management:1||게임이론:1||SST:1||Satisfaction:1||공익연계 마케팅:1||타인지향 소비가치:1||신뢰:1||태도:1||Mixed Channel Structure:1||Propensity of Conspicuous Consumption:1||hospital image:1||서비스관계:1||INNOCEAN Worldwide:1||interchannel coordination:1||다중직업만족도:1||Egovernment:1||

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