Achieving knowledge management excellence for competitive advantage: An integrative model for empirical research

Abstract

Knowledge management has been approached as practices of large firms. Increasingly, knowledge management for SMEs is critical for their competitive advantage. The aim of this article is to examine knowledge management excellence from the perspective of small and medium enterprises (SMEs). Two specific related objectives are to: 1) define key issues that SMEs face in pursuing knowledge management excellence; 2) present a research model that summarises the complex relationships among diverse knowledge management constructs. Emerging research issues in the context of changing global market (e.g., knowledge management excellence in emerging economies) are discussed to promote more fruitful research in this area as well. © 2014 Inderscience Enterprises Ltd.