NURSES' WILLINGNESS TO REPORT NEAR MISSES: A MULTILEVEL ANALYSIS OF CONTRIBUTING FACTORS
- Authors
- Kim, Min Young; Kang, Seungwan; Kim, Young Mee; You, Myoungsoon
- Issue Date
- 2014
- Publisher
- SOC PERSONALITY RES INC
- Keywords
- medical error; near miss; error reporting; patient safety; hospitals; trust
- Citation
- SOCIAL BEHAVIOR AND PERSONALITY, v.42, no.7, pp.1133 - 1146
- Indexed
- SSCI
SCOPUS
- Journal Title
- SOCIAL BEHAVIOR AND PERSONALITY
- Volume
- 42
- Number
- 7
- Start Page
- 1133
- End Page
- 1146
- URI
- https://scholar.korea.ac.kr/handle/2021.sw.korea/101098
- DOI
- 10.2224/sbp.2014.42.7.1133
- ISSN
- 0301-2212
- Abstract
- Although potential future medical errors can best be prevented through reporting near misses, on-site error reporting is not being achieved to a satisfactory level. We surveyed 489 nurses working in 34 wards at a university hospital in Korea in regard to their understanding of factors related to error reporting. Survey items included willingness to report near misses, defensive silence, leader-member exchange, role clarity, and knowledge-sharing climate. Results indicated that defensive silence in the workplace and unclearly defined roles reduced nurses' willingness to report errors, whereas trust-based leader-member exchange (LMX) increased the intention. Knowledge-sharing climates contributed to increasing nurses' intention to report errors, even among those of a silent disposition and in settings where the quality of LMX between the nurses and head nurse was not high.
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Collections - College of Business & Economics > Division of Business Administration > 1. Journal Articles
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