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의료기관 행정직원의 의사소통 체험 - 질적 연구 방법론적 접근 -A study of the communicative experiences of administrative staff in medical institutions: a qualitative research approach

Other Titles
A study of the communicative experiences of administrative staff in medical institutions: a qualitative research approach
Authors
백승주진정근박용익이혜용석소현정연옥이지언안지현박성철
Issue Date
2013
Publisher
한국텍스트언어학회
Keywords
Organizational communication; Qualitative research; Communicative experiences; Narrative interview; Administrative staffs in medical institution; Communicative experiences of in one’s own department; Communicative experiences by dialogue types; 조직 커뮤니케이션; 질적 연구; 의사소통 체험; 서사 인터뷰; 의료기관의행정직원; 부서 내 의사소통 체험; 대화유형별 의사소통 체험
Citation
텍스트언어학, v.34, pp.103 - 125
Indexed
KCI
Journal Title
텍스트언어학
Volume
34
Start Page
103
End Page
125
URI
https://scholar.korea.ac.kr/handle/2021.sw.korea/105242
DOI
10.22832/txtlng.2013.34..004
ISSN
1229-0203
Abstract
A study of the communicative experiences of administrative staff in medical institutions:a qualitative research approach. Textlinguistics 34. The purpose of this study is to show how administrative staff in medical institutions communicate. Based on narrative interviews with 10 administrative staff and text analysis of transcribed interview texts, we could obtain the following categories of internal communication in medical institutions:communicative experiences with other types of occupations such as doctors; experiences with other departments; experiences with other staff in one’s own departments, such as with one’ superior and inferior;communicative experiences by dialogue types such as meetings;communicative experiences by gender, by generations, by media;communicative experiences of effective communication. Among these eight categories, we concentrate on the two relevant categories ‘communicative experiences in one’s own department’ and ‘communicative experiences by dialogue types’.
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문과대학 (독어독문학과)
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