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스마트워크센터 효과 및 장애요인 : 근무자와 운영자간 비교Gap between Users and Managers of Smart Work Center about Its Effects and Obstacles
- Other Titles
- Gap between Users and Managers of Smart Work Center about Its Effects and Obstacles
- Issue Date
- 2013
- Publisher
- 한국데이터전략학회
- Keywords
- Smart Work; Smart Work Center; Cooriention Analysis
- Citation
- Journal of Information Technology Applications & Management, v.20, no.2, pp.211 - 230
- Indexed
- KCI
- Volume
- 20
- Number
- 2
- Start Page
- 211
- End Page
- 230
- ISSN
- 1598-6284
- Abstract
- This paper presents how users and operators of smart work centers think about benefits from and obstacles to smart work centers. First, this paper reviewed the previous literature to summarize benefits and obstacles. Then, in-depth interviews with users and operators were conducted to identify the current issues in smart work centers. Finally, a survey method was used to collect opinions of more users and managers and the co-orientation model was employed to analyze diverse patterns. This study found that users and operators mostly agree with the benefits from the smart work centers. However, they expressed various forms of disagreement over obstacles and ways to overcome the obstacles.
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