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한국 중소기업 기업관리 패키지에 관한 실증적 연구An Empirical Study on ERP Package in Korean SMEs

Other Titles
An Empirical Study on ERP Package in Korean SMEs
Authors
김승권박승봉김재영
Issue Date
2007
Publisher
한국컴퓨터정보학회
Keywords
기업자원관리(Enterprise resource planning); ERP 구현(ERP Implementation); 중소기업(Small and medium-sized enterprise); 소프트웨어 패키지(Software package); 소프트웨어 품질(Software quality); 벤더 지원(Vender support); 정보시스템 성공(Information system success)
Citation
한국컴퓨터정보학회논문지, v.12, no.1, pp.245 - 254
Indexed
KCI
Journal Title
한국컴퓨터정보학회논문지
Volume
12
Number
1
Start Page
245
End Page
254
URI
https://scholar.korea.ac.kr/handle/2021.sw.korea/125856
ISSN
1598-849X
Abstract
In recent years, there has been a growing concern about enterprise resource planning (ERP) implementation in small and medium-sized enterprises (SMEs). In this study, we investigate the relationship among ERP software quality, vendor support, user information satisfaction, and performance of ERP implementation. The empirical findings of this paper will allow SMEs to identify the importance of relationships with vendors and software itself for the successful implementation of ERP systems. The results provide a useful basis for the SMEs which have limited information capability to focus their attention on the software quality and vendor support in overcoming difficulties and obstacles facing the ERP implementation.
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