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Does service innovation really improve the performance for the call center?Same as the above
- Alternative Title
- Same as the above
- Authors
- Park, Kwangtae
- Issue Date
- 7-5월-2018
- Publisher
- POMS
- Citation
- POMS 29th Annual Conference, pp.285
- Conference Name
- POMS 29th Annual Conference
- Place
- US
Houston, USA
- Conference Date
- 2018-05-04
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