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Getting the Most Out of Customer Satisfaction Tracking: A Dynamic Multilevel Structural Equation Model of Key Performance Metrics
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| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | CHAIY, SEOIL | - |
| dc.date.accessioned | 2021-08-29T00:46:16Z | - |
| dc.date.available | 2021-08-29T00:46:16Z | - |
| dc.date.created | 2021-04-22 | - |
| dc.date.issued | 2015-06-12 | - |
| dc.identifier.uri | https://scholar.korea.ac.kr/handle/2021.sw.korea/34139 | - |
| dc.publisher | Tsinghua University | - |
| dc.title | Getting the Most Out of Customer Satisfaction Tracking: A Dynamic Multilevel Structural Equation Model of Key Performance Metrics | - |
| dc.title.alternative | Getting the Most Out of Customer Satisfaction Tracking: A Dynamic Multilevel Structural Equation Model of Key Performance Metrics | - |
| dc.type | Conference | - |
| dc.contributor.affiliatedAuthor | CHAIY, SEOIL | - |
| dc.identifier.bibliographicCitation | 2015 Marketing Dynamics Conference | - |
| dc.relation.isPartOf | 2015 Marketing Dynamics Conference | - |
| dc.relation.isPartOf | Journal of Marketing Research (under review for 2nd round) | - |
| dc.citation.title | 2015 Marketing Dynamics Conference | - |
| dc.citation.conferencePlace | CC | - |
| dc.citation.conferenceDate | 2015-06-11 | - |
| dc.type.rims | CONF | - |
| dc.description.journalClass | 1 | - |
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