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Getting the Most Out of Customer Satisfaction Tracking: A Dynamic Multilevel Structural Equation Model of Key Performance MetricsGetting the Most Out of Customer Satisfaction Tracking: A Dynamic Multilevel Structural Equation Model of Key Performance Metrics
- Alternative Title
- Getting the Most Out of Customer Satisfaction Tracking: A Dynamic Multilevel Structural Equation Model of Key Performance Metrics
- Authors
- CHAIY, SEOIL
- Issue Date
- 12-6월-2015
- Publisher
- Tsinghua University
- Citation
- 2015 Marketing Dynamics Conference
- Conference Name
- 2015 Marketing Dynamics Conference
- Place
- CC
- Conference Date
- 2015-06-11
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