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The Impact of Service Quality Variation on Service Quality, Operational Efficiency, and PerformancesThe Impact of Service Quality Variation on Service Quality, Operational Efficiency, and Performances
- Alternative Title
- The Impact of Service Quality Variation on Service Quality, Operational Efficiency, and Performances
- Authors
- Rhim, Hosun
- Issue Date
- 8-11월-2010
- Publisher
- INFORMS
- Citation
- INFORMS Annual Meeting 2010
- Conference Name
- INFORMS Annual Meeting 2010
- Place
- US
San Diego, USA
- Conference Date
- 2010-11-07
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