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Effects of Perceived Control on Customer Satisfaction in Professional Services
- Authors
- Lee, Jungki
- Keywords
- services marketing, perceived control, professional services
- Issue Date
- 2-5월-2008
- Publisher
- Academy of Business and Information Technology
- Citation
- Academy of Business and Information Technology Annual Conference, pp.15
- Conference Name
- Academy of Business and Information Technology Annual Conference
- Place
- US
Pittsburgh, PA, USA
- Conference Date
- 2008-05-01
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Related Researcher
- Lee, Jung ki
- 글로벌비즈니스대학 (융합경영학부 글로벌경영전공)