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Effects of Perceived Control on Customer Satisfaction in Professional Services

Authors
Lee, Jungki
Keywords
services marketing, perceived control, professional services
Issue Date
2-5월-2008
Publisher
Academy of Business and Information Technology
Citation
Academy of Business and Information Technology Annual Conference, pp.15
URI
https://scholar.korea.ac.kr/handle/2021.sw.korea/58597
Conference Name
Academy of Business and Information Technology Annual Conference
Place
US
Pittsburgh, PA, USA
Conference Date
2008-05-01
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College of Global Business > Global Business in Division of Convergence Business > 2. Conference Papers

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Lee, Jung ki
글로벌비즈니스대학 (융합경영학부 글로벌경영전공)
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