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서비스 접점차원이 고객의 서비스 참여에 미치는 영향: 공정성인식의 매개효과를 중심으로
- Authors
- Kim, Young Jun
- Publisher
- 한국기업경영학회
- Citation
- 한국기업경영학회 춘계 학술발표대회
- Conference Name
- 한국기업경영학회 춘계 학술발표대회
- Place
- KO
- Conference Date
- 2014-05-17
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Collections - Graduate School > Graduate School of management of technology > 2. Conference Papers
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