보험설계사의 역량기반 훈련요구 분석Identifying competency-based training needs of insurance sales agents
- Other Titles
- Identifying competency-based training needs of insurance sales agents
- Authors
- 김정주
- Issue Date
- 2015
- Publisher
- 한국직업교육학회
- Keywords
- Borich model; competency needs; insurance sales agents; needs assessment; the Locus for Focus model; Borich 공식; 역량요구; 보험설계사; 요구분석; The Locus for Focus 모델
- Citation
- 직업교육연구, v.34, no.5, pp.17 - 34
- Indexed
- KCI
- Journal Title
- 직업교육연구
- Volume
- 34
- Number
- 5
- Start Page
- 17
- End Page
- 34
- URI
- https://scholar.korea.ac.kr/handle/2021.sw.korea/95402
- ISSN
- 1225-4762
- Abstract
- This study identifies and prioritizes competency needs of insurance sales agents in Korea for training development, for which it applies a set of analyses including t test, Borich method and the Locus for Focus model. Considering the importance of job and context specific competencies and prioritization with the limited time and resource in organizations, this study uses the competency model originally developed for the given target and prioritizes a group of competencies that should be taken precedence over others for training. The findings show that the top five competency needs are strategic orientation, relationship building, planning, activeness and preparedness. Insurance sales agents perceive their competence levels of those competencies are lower compared to their perceived level of importance. And other competencies are listed in ranking for further decision making. Application of these analytic and statistical approaches should be practiced in organizations where training decision is apt to change easily depending on new superiors. Finally implications and strategies are suggested.
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Collections - College of Culture and Sports > Division of Culture Creativity > 1. Journal Articles
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