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A batch arrival M-X/M/c queue with impatient customers
- Authors
- Kim, Bara; Kim, Jeongsim
- Issue Date
- 3월-2014
- Publisher
- ELSEVIER SCIENCE BV
- Keywords
- M-X/M/c queue; Impatient customers; Loss probability
- Citation
- OPERATIONS RESEARCH LETTERS, v.42, no.2, pp.180 - 185
- Indexed
- SCIE
SCOPUS
- Journal Title
- OPERATIONS RESEARCH LETTERS
- Volume
- 42
- Number
- 2
- Start Page
- 180
- End Page
- 185
- ISSN
- 0167-6377
- Abstract
- This paper considers a multi-server batch arrival M-X/M/c queue with impatient customers. We give an exact expression for the loss probability, which can be expressed in terms of the waiting time distribution in the standard M-X/M/c queue with no impatience. This solves the problem conjectured by Boots and Tijms (1999). (C) 2014 Elsevier B.V. All rights reserved.
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