Competitiveness of Customer Relationship Managment: Does Profitability Really Matter?

제목
Competitiveness of Customer Relationship Managment: Does Profitability Really Matter?
저자
KIM, SANG YONG
발행일
2011-06-11
학회명
2011 INFORMS Marketing Science Conference
개최지
Houston, Texas, USA
개최국가
미국
학회 개최일
2011-06-09 ~ 2011-06-11